The basic screen: receiving payments

Receiving a payment can be done at the end of the order entry or after reopening an order from a table or account. The flow to receive the payment is simple and logically structured:

1. order total is displayed here
2. payment button to start receiving

The payment window:

1. choice of payment method
2. order overview
3. pro forma printout
4. total amount payable
5. amount received
6. setup ticket printout
7. confirm receipt

Choice of payment method:

Prior to receipt, the method of payment will be indicated. This can be appropriate payment, split payment or payment with refund. Setting the payment methods is done as described in setting payment methods.

Tip: If a certain payment method is used a lot, you can lock this choice by tapping it twice. This preference is cancelled by tapping another payment type.

Order overview:

Here the order is displayed again.

Pro Forma printout:

This generates an intermediate ticket with the details of the order. No payment is recorded here, the pro forma is purely informative.

Total payable:

This amount is the total amount of the order yet to be paid. When payment has not been split, this amount is equal to the total amount of the order. When an order has been partially paid, this is the amount not yet paid.

Amount received:

The system provides different logical amounts if payment is not due. If a different amount is paid anyway, this can be entered via 'adjusted'.

The customer pays more than the order total:

1. 1. amount received
   2. order total and amount paid
   3. difference to be refunded

When this payment is confirmed, the change to be refunded is displayed on the final screen:

the green screen is exited by tapping it.

The customer can split his payment

In case the payment is split across 2 payment methods, choose a payment method with the amount allocated to it:

1. Via 'custom', the amount corresponding to the payment method is entered.
2. The amount entered is displayed here.

After confirmation, the amount received will be displayed:

The payment page is displayed again after 'additional payment' is tapped and the amount paid as well as the amount remaining to be paid are displayed:

The rest can be received in the same way as a total amount is received.

Confirm receipt:

A payment or part of a payment is registered via the confirmation button. This causes a green screen to appear showing the amount received and any change to be refunded.

When a payment is completed, a customer ticket is printed, when only part of a payment is collected, no ticket is printed yet.