the delivery module

When orders are delivered, several settings are possible:

1. activate delivery
2. delivery days
3. delivery conditions

activate delivery and set delivery days:

Through the management page settings (1) - delivery (2), the delivery module is activated. ‘Enable delivery’ (3) ensures that this webshop accepts delivery orders. ‘Require delivery’ does not allow any orders other than delivery orders. These settings influence the customer's choice on the webshop in this way:

When delivery is not enabled, the customer only sees ‘Takeaway’. When delivery is enabled, the customer can choose and when delivery is mandatory, the customer only sees ‘Delivery’.

As the settings for the delivery module usually differ from the settings for pick-up, it is recommended not to combine these 2 applications in the same webshop.

4) If delivery is only possible from a certain minimum amount, this is entered here. The consumer will then see the message that his order is too small for delivery.

5) The delivery days are ticked here.

6) Delivery conditions are added via this button.

7) Each time a change is made, it must be confirmed via the ‘save’ button.

Delivery terms:

We distinguish different aspects of conditions:

1. address
2. cost
3. time

address determination:

First, the way the address is determined is indicated:

• delivery on address:

this one is most commonly used. A central point on the map (1) and concentric circles (2) are used to define an area within which delivery will take place. The customer will have to enter his address and when it is within the circles, he can place a delivery order. By default, the address of the business is used as the centre point (1) but another central point can be entered:    De circles are obtained by entering the length of the radius (3). This area can also be immediately associated with a cost added to the order (4) and possibly a value of the order from when the delivery cost is eliminated (5). Many consumers adjust their order upwards to avoid delivery costs. This is interesting to move the value of orders upwards. A new circle can be set up via ‘add row’ (6). The customer will also see these circles on the web shop when he enters his address and thus gets information about the zone within which delivery will take place: He enters his address (1), lets the system search (2), sees the location of his address within the circle (3) and can confirm his address (4).                                                                                                         

• Address determination by postal code:

  Here, the customer's address is checked against the postcode. The customer can choose his postcode on the webshop and on this basis, the time of delivery and the cost price will also be determined. The postcode can be unique but can also be a series of codes:Letters can also be used (Dutch postcodes):                                                                                                                

• Delivery location fixed value:

  One can also link names to delivery terms. This can be interesting if, for example, deliveries are made to different companies and the customer then chooses at the beginning of his order which company it should be delivered to:  A cost and time can also be linked for each value. On the webshop, the customer then sees next choice:  

• choice free field:

  With this solution, customers will be able to enter their own location. This option offers no location control and is only used for closed webshops that are not accessible to everyone.

Cost:

An important setting is the delivery cost. This cost is always added to the cost of the order. The delivery cost is not taken into account to determine whether the minimum value for delivery has been reached.

One can set the delivery cost per delivery condition, as well as an amount above which the delivery cost drops. Depending on the address determination, the delivery cost is either split as via the rules in delivery by address, or allocated per delivery condition as in address determination via postcode or fixed value.

Time:

Different settings are also possible here:

1. The customer chooses a time.
2. A fixed time is set in the delivery condition.
3. No time is communicated.

The customer chooses a time:

 

In this case, the system will leave it up to the customer to choose from a range of times created automatically or manually. How this is done is explained in structuring orders.

The consumer will choose from the possible times:

       

Setting a fixed time:

1. The hour linked to the delivery condition
2. the number of minutes before the delivery hour the order must be placed.
3. confirm each time with ‘save

An example of fixed delivery hours:

and the customer will see each time he chooses a value at which time it will be delivered:

• 

No timing:

This is a simple choice where only a day is chosen without the possibility of setting an hour.

Important information:

If one or more delivery conditions have been created and confirmed each time via ‘save’, the attachment of these delivery conditions must be confirmed again at the bottom of the delivery page.